Testimonials - clients
"Thank you for coming out to our Lodging Conference in the Dells this week. Already, we have received many positive comments on your programs and the hope the experience was as positive for you as it was for our members! Thanks again for the copies of your book as well!"
Denise Barnett, Vice President of Marketing & Services, Wisconsin Innkeepers Association
"In my opinion, Hogan is currently one of the best, most knowledgeable educators in the hospitality industry. He is the reason I signed up for this course."
Heiko Novak, Sales Manager, Chicago Kimpton Hotels (Lorman Teleconference)
"We often sit down and write letters to associates we have met for the first time or whose seminars we have attended and thank them. I planned to do the same with you, except I couldn't think of superlatives enough to congratulate you on a job well done!
I have been in this business from bottom to top since 1965 and am currently a franchisee of Marriott, Hilton, Six Continents, Choice, Starwood and Cendant and have attended their meetings. Your program, its content and the way it was handled is by far the best I have ever been to. I walked away after two days with a lot of new knowledge and information. Your personal enthusiasm, positive attitude and style made it a pleasure to be there; thank you, congratulations and well done...."
Richard P. Millard, President and CEO, Tecton Hospitality, Miami, Florida
Co-Founder , Hospitality Educators.com
“Dr. Hogan's passion for
the hospitality industry is evident in everything he does. From his
exceptional articles and books, to his zeal for making industry
connections, it is obvious that "service" is not what he
does...it's who he is.” March 8, 2011 Bryan
Williams, D.M., Owner,
B.Williams Enterprise, LLC
was
with another company when working with John J. at Hospitality
Educators.com
“John Hogan is one of the
rare hospitality experts who can offer a special blend of practical
and theoretical knowledge of the highest quality. He possesses a
tremendous breadth and depth of experience and cares about the state
of the industry as a true leader. John is very personable because he
cares about the people he knows. He is a pleasure to work with and I
am delighted to recommend him as a Founding Associate of
HospitalityEducators.com.” September 23, 2010 Gabor
FORGACS Dr, Assistant
Professor, Ryerson University
“As Emerson once wrote,
"what lies ahead of us and behind us are of little consequence
compared to what lies within us". - John worked diligently with
me as we formed the first Diversity and Multi-Cultural Committee of
the American Hotel and Lodging Association - he gave from with-in,
and contributed to the success of this movement immensely. This
success served both of our companies and their
shareholders/stakeholders well.
Thanks you,
Fred Kleisner
Chief Executive officer Morgans Hotel Group” July 12, 2010
Fred
Kleisner, Chairman,
President & CEO, Wyndham International, Inc. ;The Boulders Resort
& Golden Door Spa
“John has been a stalwart
advocate for hospitality education for more than a decade. Through
his role at HospitalityEducators.com, he worked to expose franchisees
to a wide range of educational choices and cultural influences with
the purpose of strengthening operations. He has consistently worked
to stay abreast of advances in managerial thought and incorporate
them into his efforts. John is a strong member of our hospitality
academy and makes consistent contributions to the field. I look
forward to working with John in the future when our paths cross once
again.” September 15, 2010
Chris
Roberts, Director,
School of Hospitality Leadership, DePaul University
was
with another company when working with John J. at
HospitalityEducators.com
Keynote Speaker, Principal & Columnist for Global Publications via HoganHospitality.com
“I have known John for several years and seen him interact in different roles. I am most impressed by John’s more recent contributions to the hospitality industry. John has been very visible and through his writings and speaking engagements he has delivered very timely messages about what really matters in hospitality today. John has a unique ability of bringing relevant matters to the forefront and piques the interest of both seasoned hospitality veterans and new-comers to the business.” July 15, 2010
Emily
Adams, Vice
President Business Development, Five Star Concepts, Inc.
was
with another company when working with John J. at
HoganHospitality.com
Harry
Nobles, Founder/Owner,
Nobles Hospitality Consulting
worked
with John J. at HoganHospitality.com
Director of Education and Cultural Diversity Best Western International
“I first met John when I was just getting into the training portion of my job. I was a little nervous as I was attending an AH&LA certification class with people I had admired in the field...John being at the top of my list. He was funny, informative and took everyone under his wing, even though he was in the same class I probably learned more from hearing him speak than I did from the instructor. He has a special place in my heart today and is on the top of my list of those who inspired me to kick my career up a degree. I am thankful that I know him.” October 22, 2010
Lizz
Chambers, CHE/CHA, Vice
President of HR and Training, Newport Hospitality Group, Inc.
was
with another company when working with John J. at Best Western
International
“John and I worked together
on many Member Focused efforts at Best Western. John was always
driven to ensure our efforts delivered measurable benefits at all
levels. He guided teams to focus on a quality end product.
His
efforts were rewarded with continuos appreciation from the entire
Membership.
I truly enjoyed working with John and continue to
reference his leadership skills as a reference for my personal career
development.” September 8, 2010
Jon
Ormond, Manager
Employee and Member Portal, Best Western International
worked
indirectly for John J. at Best Western International
“John doesn't need my
recommendation - he received an endorsement 10-12 times per year from
50-75 new Best Western members! Those are huge numbers in a business
where we are all judged by what we do daily!
He took a
program that was floundering and ignored - breathed life into it then
revitalized it to the point where it was considered one of the
organizations key member "touch points". All this done with
his great organizational skills, humor, big picture focus and subtle
motivation.” September 7, 2010
David
Scholefield, Director,
Field Marketing & NASCAR Marketing, Best Western
International
worked
with John J. at Best Western International
“John has always been a detailed, thought provoking and enjoyable colleague to work with when we were on an Accreditation Commission together.” August 10, 2010
Steve Cornelius, Department Chair, Sinclair Community College was with another company when working with John J. at Best Western International
“As a sales focused speaker for the hospitality industry, working with (and for) John at Best Western annual conferences proved to be exhilarating experiences as well as professional ones for me. One fear for consultants is trying to assist clients who aren't clear as to their wants and needs. Not the case with the world's largest hotel chain as the guiding force in sourcing top-notch, clearly defined educational resources for their franchise community was in the capable hands of John Hogan. I knew of John through his co-author and dear friend of mine, Howard Fieretag, and feel that, as with Howard, our industry owes John a huge debt for his outstanding articles and unwaivering commitment to ongoing education. He knows (and lives by the credo) that education is a process, not an event. Thanks John!” July 28, 2010
Ed
Iannarella, President,
Stonehenge Consulting Group
was
with another company when working with John J. at Best Western
International
“I know very few people who can match the depth of John's knowledge and experience in the hospitality and service industries. He matches this with a keen understanding of people - customers, clients, colleagues and co-workers - that leaves everyone who works with him better for the experience. I would heartily endorse John as part of your leadership team.” May 17, 2010
Guy
Armstrong, President,
Innovision Media Concepts, Inc.
worked
directly with John J. at Best Western International
“I had the pleasure of
working with John for a number of years on the Best Western
International Governors Education and Training Advisory Committee.
John did an outstanding job guiding his department and advancing
training and education for Best Western International from next to
nothing to the most requested and utilized department with traveling
training workshops and online learning and certification programms.
All of my interactions with John were very professional and it was a
wonderful experience for me to be part of this very important work. I
wish him all the best and hope that our path will cross again soon.
Karl Ruether CHA
General Manager
Best Western Icicle Inn”
January 22, 2010
Karl
Ruether CHA, CFBE, General
Manager, Icicle Village Resort
worked
directly with John J. at Best Western International
“I have had the pleasure of associating with Dr.Hogan for over two decades. He is the professional’s professional. He has made an outstanding contribution to the hospitality-tourism industry and is well respected by industry leaders at all levels.
He is an
accomplished writer, published author and sought after public
speaker. His presentations are well designed and filled with thought
provoking insight which makes one question the status quo, which is a
positive thing.
Dr. Hogan is a strategic thinker, planner and
organizer. His work ethics are unquestionable and he brings great
value to all of his clients.” January 13, 2010
Dr.
Marc Clark, CHA, CHRE, CHE, CHO, President
& CEO, SmartBizzOnLine.com
was
with another company when working with John J. at Best Western
International
“I have been an avid reader of John's writings for several years. He is one of those rare communicators able to reach all levels of knowledge and experience; understood and appreciated both by old pros and newcomers to our industry” June 30, 2010
Harry
Nobles, Founder/Owner,
Nobles Hospitality Consulting
worked
with John J. at MedCenter Inns of America
Seminar Designer & Presenter - Consultant
Educational Institute of American Hotel & Lodging Association
“John was already a seminar presenter and certification instructor for the Educational Institute when I joined the organization in 1990. He conducted numerous program over the next few years and has continued to work in the hospitality industry with companies like Best Western International. He has extensive knowledge of various aspects of the industry.” April 29, 2010 Top qualities: Good Value, On Time, Creative
Jim Davidson, hired John J. as a General Contractor in 1990
General Manager Sheraton Nashville
“John was not only a great hotel boss and great teacher, he was a fantastic mentor. He allowed me to exceed and mess up, but always used the opportunities to help me learn and grow. I am very honored to have worked and learned with John, especially in my early years. He helped shape my leadership and decision-making skills no matter what industry I am working. Thank you, John!!” January 27, 2010
Philana
Cunningham, Student,
Belmont University
reported
to John J. at Sheraton Nashville
“John was a great mentor and helped lay the foundation to learn skills that I rely on today twenty five years later. He was a professional and kept us focused on the goals we had before us.He was a good model as a first boss and molded the model of what a boss should be in my mind and one I try to live up to today.” January 22, 2010
Alton
Kelley, Director
of Sales and Marketing, Sheraton Nashville
reported
to John J. at Sheraton Nashville
Resident Manager, Acting GM Atlanta Dunfey Hotel (now Omni)
1 visible recommendation for this position:
“John is one of the most
endearing and enduring personalities you will ever have the pleasure
of working with and getting to know.
His encouragement,
insight, suggestions, and friendship are worth millions to me and
anyone who he touches.
He is a highly valuable person who brings
out the best in people.” August 10, 2010
Richard
M. Harris, Resident
Manager, Dunfey Hotels
worked
with John J. at Atlanta Dunfey Hotel (now Omni)
I just wanted to thank you again for taking the time to speak with us during yesterday's summit. It was a pleasure meeting you and your presentations were excellent. I would like to take you up on your offer of copies from your presentation whenever you have an opportunity to send them. Thanks again for visiting with us and I hope you have a safe trip home. Enjoy the rest of your week!"
T.J. Angeleno, General Manager, Courtyard by Marriott, Fayetteville, Arkansas
"I have attended your seminars and met with you at several Best Western International conferences. Thoroughly enjoyed the educational program you developed for that chain. Best of luck in your current endeavors.
Regards,"
Silvia B. Camarota, CHA
