"It
is a thousand times better to have common sense without education than
to have education without common sense." Robert Ingersoll,(1833 - 1899) American political leader, and orator during the Age of Freethought, noted for his broad range of culture
"Common sense ain't common".- Will Rogers(1879
-1935), born to a Cherokee Nation Family, he became known an American
cowboy, humorist, social commentator and one of the best-known
celebrities in the 1920s -1930s. He wrote more than 4,000 nationally
syndicated newspaper newspaper columns
Hospitality Tip of the Week: “You
need to learn as much as you can about your prospects before you see
them. The more you know about them, the better prepared you will be to
anticipate and meet their needs and wants. This is especially true if
you are selling high-ticket items.” Zig Ziglar
10 Hotel Sales Action Steps to Succeed - Any Time, Anywhere-
Making Hospitality More Profitable
Part of the 2011 Keys To Success Workshop Series
Hospitality Customer Service
Hospitality Tip of the Week™: Focus on Success
“ Motivate them, train them, care about them and make winners out of them....we know that if we treat our employees correctly, they'll treat the customers right.And if customers are treated right, they'll come back.” Bill Marriott, Jr.
Hotel Operations
Hospitality Tip of the WeekTM:
“
If you expect your team to be successful, you must personally be
involved in the selection, orientation and ongoing training processes. Quarterly formal reviews are essential."
John Hogan, Hotel Common Sense Philosophy # 9
Suggestions for SAGE ADVICE are always welcome.
If you are interested in having me work with you, please contact me for a no-cost discussion at info@hoganhospitality.com. or call me at 602-799-5375
Contact me for
ideas on proven ways to help you and your teams focus on Hotel
Profitability Ratios, Hotel Guest Services, Hotel Sales and Marketing Ideas, and Hotel Operations
Your
Hospitality
Resource for the Hotel Owner, Innkeeper, Manager and Hospitality Industry Associations